Charlene McBride (contact)

Designing at the intersection of physical and digital worlds, especially for connected home, wearables, mobile devices, virtual reality, and augmented reality.

My goal is to solve problems and make the increasingly complex world more understandable by designing engaging and easy-to-use experiences. More specifically, this applies to how people can better understand themselves through data and technology, and how people and businesses can better engage with each other in environments enabled by networks and sensors.

I have 10+ years experience designing user experiences for interactive design and integration projects large and small, simple and complex across various industries including telecommunications, financial services, travel, CPG, greeting cards and government.

I also have 10 years experience in animation and television production and a lifetime as a fine artist and craftsperson.

Key Activities: information architecture, interaction design, service design, product design, prototyping, sketching, visual thinking, user experience design, user research
Mullen Lowe
Sr. Experience Designer
April 2014 – Present in Boston, MA
My projects support advertising and marketing campaigns for challenger brands.

Sr. Experience Designer
Nov. 2011 – Mar 2014 in Boston, MA
At SapientNitro my projects included the IA and interaction design of complex financial services applications, enterprise websites and a location-based mobile app.

Sr. Interaction Designer
Jun 2008 – Nov 2011 in Boston, MA
At Digitas, I was a user experience generalist responsible for the design process from the earliest requirements gathering through the build and launch. Projects included small-scale and large-scale website redesigns for CPG, travel and financial services brands, 3rd party utility integration, social media implementation, mobile and iPad apps as well as strategic consultation.

Freelance UX work at agencies including Draft Digital, Wunderman and Modem Media covering a variety of industries including consulting, travel, state and federal government, pharma and CPG.
Oct 2001 – Dec 2004 in New York, NY
Jun 2006 – Aug 2009 in New York, NY and Austin, TX

Earlier Experience:
Sr. Information Architect
Dec 2007 – Apr 2008 in Austin, TX

Information Architect
Aug 2006 – Nov 2007 in Austin, TX

Modem Media
Assoc. Information Architect
Aug 2000 – Jun 2001 in New York, NY

Jumbo Pictures
Animatic Director
Jul 1991 – Feb 2000 in New York, NY
I started with the company as an office/production assistant shortly before children’s series Doug debuted on Nickelodeon. I continued with the company through both iterations of Doug, PB&J Otter and Shark Mad Stanley.

As the animatic director I was responsible for the creation of animatics for each episode based on storyboards and audio tracks, the review process with the animation director and subsequent editing and distribution to the team.
New York University
Tisch School of the Arts
Department of Film & Television
1989 – 1993 in New York, NY


Frequently Used Skills:
Information Architecture
Interaction Design
Information Design
Product Design
Service Design
User Research

Developing Skills:
Data Visualization

Favorite Tools:
Sketch App
Adobe Creative Cloud
Pen and Paper
Soldering Iron

Interests, Activities & Memberships:
Member of Information Architecture Institute and the IxDA
Regular attendee of conferences such as eyeo Festival, IA Summit and Interaction
Regular attendee of local meetup groups such as UX Boston, Refresh Boston and Quantified Self Boston

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